Privacy Policy

We respect the privacy of users. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use or access our services include (the Services): BigBag websites and (the Websites), BigBag mobile applications downloaded from Google Play© (the App). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE WEBSITES AND DO NOT USE THE APPS.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Apps or access the Website after the date such revised Privacy Policy is posted.

Collection and use of your information

The information we may collect via the Apps and the Website depends on the content and materials you use, and includes:

Crash Events

Crash events in the applications are collected using Firebase Crashlytics©. This data is only used to improve application stability, for no other purpose. Firebase Crashlytics is a trusted service provided by Google©, the related privacy policy is here.

Demographic and Mobile Device Data

We're using Google Firebase Analytics© service in the Apps and Google Analytics© service in the Websites to anonymously analyze user usage. This helps improve the Apps and the Websites to meet user needs. The Analytics services collect anonymously users demographic data and device information such as mobile device ID number, model, and manufacturer, version of operating system, country, city name. The related privacy policies of the services are here and here.

Personal Data

For non-logged-in users: we do not upload or collect any personal information. Users can include a magic link starting with the address in their list to send, but nothing is stored in our servers.

For logged in users: user data including shopping lists, pantry lists, recipes, cards and user profile are uploaded and stored in our servers at address. Uploaded data is only used to synchronize user data between their own devices, not for any other purpose.

Mobile Device Access

The Apps may request access or permission to certain features from your mobile device, including your mobile device’s camera, storage. The requested access are required to use related features of the Apps, such as capture item photo. If you wish to change the Apps access or permissions, you may do so in your device’s settings and the related features will not be available or will not fully operate.

Disclosure of your information

Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

With Third-Party Advertisers

There no Third-Party Advertisers, no Ads in the Apps and the Website. We do not share any user data with any third-party advertiser.

Third-party links

The Apps or the Website may contain links to third-party websites and applications of interest, that are not affiliated with us. Once you have used these links to leave the Apps and the Website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Apps and the Website.

Security of your information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Deletion of Information

We remove personally identifiable information (such as your name and email) and other information directly associated with your account promptly after receiving a request of deletion from you by email to A verification of your identity may be needed.

Contact us

If you have questions or comments about this Privacy Policy, please contact us at:

Company: Color Alpha. Ltd
Address: N58 Le Van Thiem Street, Thanh Xuan District, Hanoi, Vietnam
Phone: +84911062240

Dated: August 30th-2021